Data Access data on U. We use a rolling date range, so you can always look back 6 months from the current date.
When I got yet another statement in August, I called twice that month and was told I was supposed to talk with a 'cancellation team' and that telling the customer service agent I reached after waiting in a 'cue' for about 30 minutes was insufficient to cancel my account.
I have also received statements in September and August although I haven't used my cell phone since July. The Telus Mobility representative I dealt with during one to two calls in August literally had me in tears and at that point I literally had to ask him to pull me in contact with the 'cancellation team' in order to cancel my cell phone service.
I haven't used my cell phone since July, but the company will be referring my account to a collection agency and affecting my credit rating.
I have had a land line account with Telus for decades. I've never been treated like this by any other service company. The customer service agents aren't there for customer service; they're marketers trained to technically keep the customer on the hook for more charges.
The class action suit regarding the 'Access fee' I've been charged for the years I had my cell phone account are but the tip of the iceberg.
Telus Mobility in my experience is synonymous with corporate coercion and greed.Microcell has long presented a competitive challenge for the three largest Canadian wireless providers — Bell Mobility, Rogers Wireless and Telus Mobility. Microcell's Fido City service, a flat-rate package priced at CDN$45, has been well-received by the marketplace, undercutting the larger providers' pricing plans.
Sep 18, · As a Telus customer for almost a year, I am very unhappy to say that my phone has consistently been giving me a lot of problems with reception, battery life, display problems, and sometimes I don't even receive calls or messages.
Get a free 4K HDR TV plus rewards that rock. Sign up for TELUS Internet and Optik TV for 2 years and get a free 55" LG 4K HDR Smart TV.
Add Mobility for bonuses like unlimited internet at home and 1GB of data on the go. How to Opt Out: To opt out of our SMS messages, you can opt out by replying via text "STOP" to any text you receive from the office on your mobile phone and we will unsubscribe you from our SMS text message reminders within 2 - 5 business days.
Jun 13, · Best Answer: Benefits with telus: never personally used telus or rogers in BC so couldnt tell you but Telus is king in those parts for telecommunications so I'd stick with them for coverage. excellent customer service with proven track record.
You get PERKS which is coupons and gift certificates just for being a telus subscriber, free voicemail with most of their attheheels.com: Resolved. Jan 19, · TELUS Mobility; Telus Corp Plan??? Because corporate plans start at devices and up. below and you are a small and medium business customer and those plans are posted on the business website.
Also the proposals for a corporate plan are marked confidential. NO scary contract to sign. Immediate national coverage. And a day.